As your family and wealth grow, so do opportunities for problems. Instead of relaxing by you swimming pool or sipping cocktails on the terrace, your daily routine is constantly interrupted by issues with managing your home and day-to-day life.
Small issues can indicate larger problems in your staff. It’s important to identify when these day-to-day annoyances are indicative of larger, structural problems.
Missed shifts
Staff are absent and there is no structure to ensure the work is done well and correctly.
Disagreements among staff
You may have encountered housekeepers threatening to leave if nannies won’t clean the children’s rooms, and nannies insisting the housekeepers should do their job. The cleaning quality is subpar and you seems to encounter messes wherever you go.
Simple problems require your input
A good household staff will keep your home up to standard with little to no involvement on your part. A poorly managed or inefficient staff, however, will increase the number of tasks needing your attention.
In many homes, hiring an estate manager is the best first step to implementing much needed structure. For those homes that have unique structures or needs, BAHS has a consultancy department to assess those needs and recommend the right staffing hires. We will provide a true assessment of the issues, how to solve them, and will manage all training. Our consultants will help you hire the best manager who can then implement all recommended changes.
When all is done, your home will run smoothly and all issues get to you only when serious. All the daily gripes go to the estate manager and there are very few serious issues as the hires are good ones, everyone is trained, operations are tight and there is accountability within implemented processes, the same as a small business.